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Syed Ali's Articles in Mobile Computing

  • CRM - Customer Relationship Management
    Customer relationship management (CRM) is a strategy employed at corporate level. For any company, it is the focus on the creation and maintenance of lasting and meaningful relationships with its customers. It can perhaps be described as a holistic approach of a company's philosophy where the emphasis is placed primarily on the customer. To simplify this process, there are a number of commercial software packages available. Two of the market leaders are GoldMine® and ACT!®...

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