If you're thinking of choosing an ISP for your business, have already done your research and found a list of prospective ISP companies, it's now time to think about what questions you have to ask them concerning your business' online presence. It's a risky venture for a lot which is why so few people do it but, done correctly, allowing prospects to visit you online and get a feel for what your business offers without having to visit you in person can drastically increase revenue and profits. The following 3 questions are the most common when it comes to choosing an ISP online from an offline business owner's point of view. Depending on your type of business, the importance of each will be different: 1. "What sort of support do you offer?" This will really put the ISP on the spot. For many offline businesses looking to go online, this will be the most important aspect, especially if they have little guidance. They don't want someone to mislead them and lock them into a plan that they never asked for. They want someone who will take them by the hand and help them choose or customise a plan that will suit their needs. If they are willing to send out service people in person, this is a good sign that your ISP will be a keeper. 2. "Will you offer me e-mail aliases? If so, how many? How much data?" This is important for generally bigger companies who need e-mail aliases, eg. support@company com, sales@company com, info@company com, etc. The last thing you want to be doing is locking yourself in a contact with an ISP that won't even let you communicate properly with potential clients, thereby defeating the purpose of going online in the first place! The amount of data your host will let you upload will be important as well; especially if your website is quite dynamic and several pages are added on regularly. Make sure that the upload limit can accommodate your site. 3. "How much will I have to pay?" This is another simple question that is either overlooked or when asked, can be blown out of proportion. Like all other business expenses, it's important to see how much this will add up to in the long run and whether it'll be worth it depending on how prominent your online presence is. Unless the company owner associates with others who have expanded their businesses online as well, it will be hard to tell whether the price that is offered for the hosting service is fair or not. It may be useful to ask the ISP what other companies have chosen them to host their websites to get an indication of whether that ISP is suitable for your business as well, cost-wise. These are only three questions out of several that you should be asking your ISP before you consider letting them handle your online business presence. They should be willing to bend over backwards for your business; otherwise you're just throwing money out the window.
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If you're thinking of choosing an ISP for your business, have already done your research and found a list of prospective ISP companies, it's now time to think about what questions you have to ask them concerning your business' online presence.
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